Introduction

At Starship Logistics, we value the privacy of our clients and customers. This privacy policy explains how we collect, use, and protect your personal information during your interactions with our logistics services. By accessing or using our services, you agree to the practices described here. We are committed to safeguarding your data and ensuring your privacy rights are respected. Please read through this policy carefully to understand how your information is managed. If you have any questions, our team is happy to assist you.

Information We Collect

We collect personal information such as your name, contact details, shipping addresses, and any other data necessary for providing logistics services. When you request a quote, place an order, or contact us, we may ask for additional information relevant to your shipment needs. Our website may also collect usage data like IP addresses and browsing patterns through cookies to enhance your user experience. We ensure that all collected data is processed in accordance with privacy regulations. Your information is stored securely to prevent unauthorized access. We only collect what is necessary for fulfilling your logistics needs.

Use of Personal Information

The personal data we collect is used for the specific purpose of providing you with efficient logistics and transportation services. This may include processing shipments, scheduling deliveries, and managing your account with us. We may also use your contact details to send updates about your shipment status or to inform you of any service disruptions. Personal data may also be used to improve our services, conduct customer satisfaction surveys, or respond to your inquiries. We will not use your data for any purpose unrelated to our logistics operations. Your privacy is always our priority.

Data Security

We take data security seriously and have implemented measures to protect your personal information from unauthorized access or misuse. Our security practices include encryption, secure storage, and access control to ensure your data remains safe. However, no system is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security. We continue to monitor and improve our security protocols to protect your privacy. In case of a data breach, we will notify you promptly as required by law. We are committed to minimizing risks to your personal information.

Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who help us deliver our logistics services, such as delivery companies, customs brokers, or technology vendors. These third parties are contractually obligated to keep your information confidential and use it only for the intended purposes. Additionally, we may share your data in response to legal obligations, such as complying with a subpoena or other legal process. We will always strive to ensure that your data is handled securely and in line with applicable laws.

Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected. Once your data is no longer required for our services, it will be securely deleted or anonymized in accordance with legal requirements. For instance, we may retain data for regulatory compliance purposes or to address any outstanding transactions. You have the right to request that we delete your data, subject to any legal obligations that may require us to keep certain information. If you have any questions about our data retention practices, please do not hesitate to contact us.

Your Data Protection Rights

You have the right to access, correct, and delete the personal data we hold about you. You can also request a copy of your data in a structured format for portability to another service provider. If you believe that we are processing your information unlawfully, you have the right to lodge a complaint with the relevant data protection authority. We are committed to respecting your privacy rights and will respond to requests in a timely manner. If you wish to exercise any of your rights, please contact us using the details provided below. We aim to ensure your data is accurate and up to date.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will revise the last updated date at the top of the policy. We encourage you to periodically review this policy to stay informed about how we are protecting your data. Continued use of our services after any changes to this policy will be deemed as acceptance of those changes. if we make significant changes, we will notify you via email.

Contact Information

If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at the following address
Email: +91-7603874092
Phone: info@starshiplogistics.org